Services
Two systems. Built to keep.
One brings revenue in: every inquiry answered and followed up. One runs the work behind it, reported every Monday. Your team keeps both.
Lead capture and follow-up
Every inquiry answered in five minutes.
Inquiries arrive by call, form, DM and cart. Replies are slow or never come, and the client goes to whoever answered first.
We capture every channel in one place, text back missed calls, answer the common questions with a first reply, route each lead to the right person and follow up until it books or says no. You get a lead report every week.
One shape, four versions
- Customer type
- Real estate
- Trigger
- Listing inquiry
- Follow-up
- Routed to the right agent
- Booked outcome
- Viewing
- Customer type
- Home services
- Trigger
- Missed call
- Follow-up
- Instant text, then a quote
- Booked outcome
- Job and a review request
- Customer type
- Med spas
- Trigger
- Consultation request
- Follow-up
- Reminders before the visit
- Booked outcome
- Rebooked treatment
- Customer type
- E-commerce
- Trigger
- Signup or abandoned cart
- Follow-up
- Welcome and cart emails
- Booked outcome
- Purchase, then a repeat order
| Customer type | Trigger | Follow-up | Booked outcome |
|---|---|---|---|
| Real estate | Listing inquiry | Routed to the right agent | Viewing |
| Home services | Missed call | Instant text, then a quote | Job and a review request |
| Med spas | Consultation request | Reminders before the visit | Rebooked treatment |
| E-commerce | Signup or abandoned cart | Welcome and cart emails | Purchase, then a repeat order |
Operations and weekly reporting
From intake to invoice without retyping.
Orders, bookings and jobs get retyped between tools, and the owner sees the numbers only at month end.
We map one workflow end to end and connect the tools you already use, so nothing is entered twice. When something goes wrong, a named owner hears about it before the customer does. Every Monday, you get a one-page report.
Most clients start with lead capture. Operations follows once the inquiries are flowing.
Who we work with
Owner-led, and quick to decide.
Customer types
- Customer type
- Real estate teams
- Who we work with
- Residential teams of 5 to 20 agents
- The problem
- Slow replies to new inquiries lose the client.
- Customer type
- Home services
- Who we work with
- HVAC, roofing, plumbing and solar companies
- The problem
- Missed calls and unanswered quotes.
- Customer type
- Med spas
- Who we work with
- Owners and practice managers
- The problem
- Consultations booked once, never rebooked.
- Customer type
- E-commerce brands
- Who we work with
- Product brand founders and marketing leads
- The problem
- Shoppers leave without buying and are never followed up.
| Customer type | Who we work with | The problem |
|---|---|---|
| Real estate teams | Residential teams of 5 to 20 agents | Slow replies to new inquiries lose the client. |
| Home services | HVAC, roofing, plumbing and solar companies | Missed calls and unanswered quotes. |
| Med spas | Owners and practice managers | Consultations booked once, never rebooked. |
| E-commerce brands | Product brand founders and marketing leads | Shoppers leave without buying and are never followed up. |
How engagements run
A small proof first. Then the full build.
Illustrative: a page from a diagnosis
- Rank
- 01
- Where it breaks
- Missed calls after 6 PMNobody calls back until morning. The caller has booked someone else by then.
- Revenue at risk today
- High
- Owner on your team
- Office manager
- Build
- 1 week
- Rank
- 02
- Where it breaks
- Listing inquiries on one agent's phoneWhen that agent is out showing, the lead waits and nobody else can see it.
- Revenue at risk today
- High
- Owner on your team
- Team lead
- Build
- 2 weeks
- Rank
- 03
- Where it breaks
- Bookings retyped into invoicingThe front desk enters every visit twice. Errors surface at month end.
- Revenue at risk today
- Medium
- Owner on your team
- Practice manager
- Build
- 2 weeks
- Rank
- 04
- Where it breaks
- Keep the consultation call humanIt could be scripted, but it is where clients decide to trust the practice. The hours freed by 03 go here.
- Revenue at risk today
- High
- Owner on your team
- Front desk
- Build
- Do not automate
| Rank | Where it breaks | Revenue at risk today | Owner on your team | Build |
|---|---|---|---|---|
| 01 | Missed calls after 6 PMNobody calls back until morning. The caller has booked someone else by then. | High | Office manager | 1 week |
| 02 | Listing inquiries on one agent's phoneWhen that agent is out showing, the lead waits and nobody else can see it. | High | Team lead | 2 weeks |
| 03 | Bookings retyped into invoicingThe front desk enters every visit twice. Errors surface at month end. | Medium | Practice manager | 2 weeks |
| 04 | Keep the consultation call humanIt could be scripted, but it is where clients decide to trust the practice. The hours freed by 03 go here. | High | Front desk | Do not automate |
The shape of an engagement
- Stage
- Diagnose
- What happens
- Map the inquiry or order path and find where it breaks
- Stage
- Prove
- What happens
- One workflow, one integration, one agreed success check
- Stage
- Build
- What happens
- The full system, inside the tools you already use
- Stage
- Hand over
- What happens
- Your team runs it, with training, a handover document and a weekly report
| Stage | What happens |
|---|---|
| Diagnose | Map the inquiry or order path and find where it breaks |
| Prove | One workflow, one integration, one agreed success check |
| Build | The full system, inside the tools you already use |
| Hand over | Your team runs it, with training, a handover document and a weekly report |
Scope and price are set in a written proposal.
Start a conversation
Response within one business day.
Questions
Questions we hear first.
- What is Verseva?
- Verseva is an AI-first operating consultancy for owner-led businesses. It builds two systems: lead capture and follow-up, so every inquiry is answered within five minutes and followed up until it books, and operations with a weekly report, so the work behind it runs without retyping.
- Who does Verseva work with?
- Owner-led businesses that run on inquiries: residential real estate teams, home services companies (HVAC, roofing, plumbing, solar), med spas, and e-commerce product brands.
- Is AI doing the work?
- No. Senior operators do the work: the diagnosis, the decisions, the design. AI handles the first reply to common questions and the repetitive follow-up, so your people spend their time on the calls that close. Every system has a named owner on your team, and nothing important goes out without a person reviewing it.
- How does an engagement start?
- With a diagnosis of where your inquiries or orders go today and where they break. Then a small proof: one workflow, one integration and one agreed success check. The full build follows, then training and handover. Weekly reporting runs throughout.
- What does Verseva not do?
- Ad buying, photo and video production, full branding, or running your social accounts. We connect the tools you already use rather than moving you to new systems, and we never handle clinical or patient records.
- What does Verseva choose not to automate?
- The moments where the relationship is the product: the showing, the quote conversation, the consultation, the call that wins the client back. The system gets the inquiry to the right person fast; the person does the rest.
- Does Verseva publish pricing or packages?
- No. Scope and price are set in a written proposal after the first conversation.
- What happens to what Verseva builds when the engagement ends?
- Your team keeps everything that is built, trained to run it, with a handover document.
- How do I start a conversation with Verseva?
- Write through the contact page with where your inquiries go today and what prompted the note. Verseva replies within one business day.